Effective Date: 26.05.2025
At World Padel Network (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, submit a club listing, or subscribe to a paid plan.
1. What Data We Collect
We may collect the following information:
- Personal Identifiers: Name, email address, IP address
- Club Data: Club name, location, contact details, images
- Payment Data: Billing name, transaction ID, subscription plan (processed via Stripe – we do not store credit card numbers)
- Device/Technical Data: Browser type, device information, referral source
- Usage Data: Pages visited, time on site, actions taken
2. How We Collect Your Data
We collect data through:
- Contact forms and subscription forms
- Account registration (if applicable)
- Stripe payment processing (secure checkout)
- Cookies and tracking technologies (e.g., Google Analytics)
- Club listing submissions and claimed listings
3. Why We Use Your Data
We use your data to:
- Provide and manage club listings
- Respond to enquiries or support requests
- Process and manage subscription payments
- Display your club listing and associated media
- Send transactional emails (e.g., confirmation, renewal notices)
- Analyze traffic and improve user experience
4. Lawful Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent: For cookies, analytics, and non-essential communications
- Contract: To process your subscription and maintain your listing
- Legitimate Interests: For fraud prevention, internal admin, and improving the platform
5. Sharing of Data
We may share data with trusted third parties for the purposes described above:
- Stripe: To process payments
- Google Analytics: For site traffic insights
- Hosting and security providers: To ensure smooth platform operation
- Internal team or subcontractors: For support and platform maintenance
We do not sell or rent your personal data to third parties.
6. Cookies and Tracking
We use cookies to:
- Remember user preferences
- Track site usage and performance
- Enable features like login sessions and location-based listings
See our Cookie Policy for full details.
7. Your Rights (under GDPR)
As an EU data subject, you have the right to:
- Access your personal data
- Correct or update inaccurate information
- Request deletion (“Right to be Forgotten”)
- Object to processing or request restriction
- Withdraw consent at any time (where applicable)
- File a complaint with a Data Protection Authority (DPA)
To exercise your rights, please email us at contact@worldpadelnetwork.com
8. Data Retention
We retain user and subscription data only as long as necessary for:
- Legal or accounting obligations
- Ongoing subscription management
- Club listing maintenance
You can request removal of your data at any time.
9. Security
We implement appropriate technical and organizational measures to protect your personal data, including SSL encryption, secure payment gateways, and access controls.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page and, where appropriate, notified by email.
11. Contact Us
If you have any questions about this Privacy Policy or your data:
📧 Email: contact@worldpadelnetwork.com
🌍 Website: https://www.worldpadelnetwork.com